📜 Terms & Conditions

Terms & Conditions

Dukan Daftar — Shop Management Application

Last Updated: May 14, 2026  ·  Effective: May 14, 2026

شرائط و ضوابط — دکان دفتر ایپلیکیشن
Free to Download
App is free on Play Store. Paid plans unlock advanced features.
💾
Your Data is Yours
All business data belongs to you. We never claim ownership.
🚫
No Misuse
App must be used for lawful business purposes only.
ℹ️
Please read carefully. By downloading, installing, or using Dukan Daftar, you agree to these Terms & Conditions. If you do not agree, please do not use the app. These terms apply to all users — individual shop owners, business owners, and their staff.
📋 Table of Contents
1
Acceptance of Terms

By accessing or using the Dukan Daftar mobile application ("the App"), available on Google Play Store and Apple App Store, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms").

These Terms constitute a legally binding agreement between you ("User") and Dukan Daftar ("we", "us", "our"). If you are using the App on behalf of a business, you represent that you have the authority to bind that business to these Terms.

📱
By clicking "Install" on the Play Store or App Store, or by opening the app for the first time, you accept these Terms in full. If you disagree with any part, you should not use the app and should uninstall it.
2
Description of Service

Dukan Daftar is a shop management application designed for small and medium retail businesses in Pakistan. The app provides the following core services:

📦 Core Features
Point of Sale (POS) — quick sale and transaction recording
Credit Book (Khata) — customer credit and debt tracking
Inventory management — product catalog, stock levels, barcode scanning
Supplier management and purchase order tracking
Expense tracking and financial reports
Data backup — local storage and optional Google Drive cloud backup
Thermal receipt printing (Enterprise plan — with compatible hardware)

We reserve the right to modify, add, or remove features at any time. Significant changes will be communicated via in-app notifications or email.

3
Subscription Plans & Payment

Dukan Daftar offers three subscription tiers. Features vary by plan, and you may upgrade or change plans at any time.

💰 Subscription Plans
Starter Plan — ₨499/month: Basic POS sale, stock management, daily records, local backup.
Business Plan — ₨999/month: All Starter features + Credit Khata, Supplier Management, Barcode Scanner, Purchase Tracking, Expense Tracking.
Enterprise Plan — ₨1,999/month: All Business features + Thermal Printer, Advanced Reports, SIM-based SMS, Android & iOS installation service, Google Drive Backup, Priority Support.
📋 Payment Terms
Subscriptions are billed monthly. Payment is due at the start of each billing period.
Payments are processed via bank transfer, JazzCash, EasyPaisa, or other agreed methods.
All prices are in Pakistani Rupees (PKR) and are inclusive of applicable taxes.
We reserve the right to change pricing with 30 days' prior notice.
!
No refunds are issued for partially used subscription periods, except in cases of our technical failure.
🎁
3-Month Free Offer: Users who purchase an approved POS hardware device through Dukan Daftar receive 3 months of the Business Plan at no charge. This offer is non-transferable, valid once per device, and cannot be combined with other promotions.
4
User Account & Security

Dukan Daftar is designed as a single-device, single-shop application. Each installation is tied to one shop. You are responsible for:

Keeping your PIN code confidential and not sharing it with unauthorized persons
All activity that occurs under your app installation
Maintaining regular backups of your data
Notifying us immediately if you suspect unauthorized access to your account
!
We are not liable for data loss resulting from a forgotten PIN or failure to take backups
5
Acceptable Use Policy

You agree to use Dukan Daftar only for lawful, legitimate retail and business management purposes. The following uses are strictly prohibited:

🚫 Prohibited Uses
Using the app to record or facilitate any illegal transaction, money laundering, or tax evasion
Reverse engineering, decompiling, or attempting to extract the app's source code
Reselling, sublicensing, or redistributing the app or your subscription to third parties
Using automated scripts or bots to interact with the app
Attempting to hack, disrupt, or interfere with the app or its servers
Entering false, misleading, or fraudulent business information

Violation of this policy may result in immediate termination of your subscription without refund.

6
Your Data & Content

Your business data belongs entirely to you. This includes all products, customer records, sales transactions, supplier information, and financial records you enter into the app.

You retain full ownership of all data you enter into Dukan Daftar
We do not access, sell, share, or use your business data for any commercial purpose
You can export and delete your data at any time
Uninstalling the app permanently removes all local data from your device
!
We are not responsible for data loss due to device failure, theft, or user error — please take regular backups
⚠️
Important: Dukan Daftar is an offline-first app. We do not maintain server-side copies of your data. If your device is lost, stolen, or reset without a prior backup, your data cannot be recovered by us.
7
Hardware & Device Terms

For users who purchase POS hardware devices through Dukan Daftar (such as the Android Handheld POS Terminal or Ciontek CS30), the following additional terms apply:

Hardware purchases are separate transactions from software subscriptions
Hardware warranty is provided by the device manufacturer, not Dukan Daftar
We will install and configure the app on purchased devices as a one-time setup service
The 3-month free software offer applies only to devices purchased directly through us
!
Hardware returns or exchanges must be arranged within 7 days of delivery, subject to device condition
!
We are not responsible for hardware damage caused by misuse, drops, liquid damage, or unauthorized repair
8
Intellectual Property

The Dukan Daftar name, logo, app design, user interface, code, and all associated materials are the intellectual property of Dukan Daftar. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable license to use the app for personal or business use
You may not copy, modify, distribute, sell, or create derivative works of the app or its components
You may not use our logo, name, or branding without written permission
Screenshots of the app may be shared for personal use but not for commercial advertising without permission
9
Limitation of Liability

To the maximum extent permitted by law, Dukan Daftar shall not be liable for:

!
Any loss of business data, profits, revenue, or business opportunities
!
Data loss resulting from device failure, theft, factory reset, or lack of backup
!
App downtime, bugs, or errors that cause interruption to your business operations
!
Any indirect, incidental, special, or consequential damages arising from use of the app
!
Actions of third-party services, including Google Drive, that affect your backup data

Our total liability to you for any claim arising from your use of Dukan Daftar shall not exceed the amount you paid us in the three months preceding the claim.

⚠️
The app is provided "as-is". While we work hard to keep it reliable and accurate, we make no guarantees that it will be error-free or uninterrupted at all times. Always keep independent records of critical financial data.
10
Termination

By You: You may stop using the app and cancel your subscription at any time by contacting us. Uninstalling the app terminates your use immediately. No refunds are issued for unused subscription time.

By Us: We reserve the right to suspend or terminate your access to Dukan Daftar, with or without notice, if:

!
You violate any provision of these Terms
!
You use the app for illegal or fraudulent purposes
!
Your subscription payment fails repeatedly despite reminders
!
Continued access poses a risk to other users or the integrity of the app

Upon termination, you should export and save any data you wish to keep before your access is removed.

11
Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Pakistan.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

12
Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

Update the "Last Updated" date at the top of this page
Display an in-app notification informing you of the changes
Post the updated Terms at dukandaftar.pk/terms

Continued use of the app after the effective date of any changes constitutes your acceptance of the revised Terms. If you disagree with the updated Terms, you must stop using the app.

13
Contact Information

If you have any questions about these Terms, want to report a violation, or need to discuss your subscription, please contact us:

Get in Touch / رابطہ کریں
Questions about Terms? We'll explain everything — in English or Urdu.
شرائط کے بارے میں سوال؟ ہم سمجھائیں گے — انگریزی یا اردو میں۔